Body Glide Warranty Policy

 

Body Glide cares about quality.

W Sternoff LLC d/b/a Body Glide (“Body Glide”) warrants to the original purchaser that our products (“Product(s)”) will be free of manufacturing defects until the Product’s expiration date under normal care instructions when purchased from Body Glide or from an authorized Body Glide seller.  Because Body Glide is unable to control the quality of its products sold by unauthorized sellers, unless otherwise prohibited by law, this limited warranty does not cover Body Glide products purchased from unauthorized sellers.  Body Glide or the Body Glide authorized seller will replace or provide a refund for a defective product that is covered by this limited warranty.

The limited warranty does not cover:

  • Products purchased other than from Body Glide or an authorized Body Glide seller.
  • Products that have passed their expiration date.
  • Damage from storing the product contrary to directions on the packaging.
  • Products purchased or delivered outside the country designated on the package.
  • Products that have been tampered with, modified, or altered.

To make a warranty claim, please call Body Glide at 1-888-263-9454 or email qc@bodyglide.com with the following information available:

  • Product Name and Size
  • Place of Purchase, including Name of the seller of the Product
  • Date of Purchase
  • Purchase Price
  • Lot/Batch code printed on the bottom of the product tube
  • Expiration date printed on the bottom of the product tube

You may then be asked to send pictures of the Product which show the claimed defect, the expiration date, and lot number, and provide a copy of the original purchase receipt or other proof of purchase by email to qc@bodyglide.com or by mail to 1600 124th Avenue NE, Suite G, Bellevue, WA 98005.


There are no warranties which extend beyond those stated herein.  Any implied warranties that may be applicable to Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.  Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  Under no circumstances will Body Glide be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability.  Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

  • This warranty is invalid if consumers or unauthorized third parties resell the Products.
  • The only authorized Amazon marketplace sellers are Body Glide and Amazon.com.
  • Body Glide has not authorized any other sellers on Amazon or on other online marketplaces.
  • The Body Glide warranty is invalid for any Body Glide Product sold or shipped outside the United States by or through Amazon.com.

If you have any questions about whether a seller is an Body Glide Authorized Body Glide Dealer, please contact Body Glide at 1-888-263-9454.

You can check for Body Glide Authorized Dealers using the “Find a Store” function of our website.